Refunds

All ticket sales are final. Opera SB will not issue any returns or refunds.

Patrons may donate unwanted tickets for resale.

Exchanges

Only subscribers may exchange their tickets with no exchange fee.
Those exchanging tickets may only exchange tickets between performances, not productions (e.g. Friday La Boheme to Sunday La Boheme).
When exchanging tickets to a higher Price Zone (+, P, A, etc.) patrons must pay the difference in price.
When exchanging tickets to a lower Price Zone, patrons will not receive a partial refund.
When exchanging tickets to the same Price Zone but new ticket price is more expensive,
(Friday La Boheme Price A $200 Sunday La Boheme Price A $214) patrons will not need to pay a price difference.

Gift Certificates

All Opera Gift Certificates will be redeemed through the Granada Box Office. Gift certificates must be redeemed by the date listed on the certificate in order to remain valid.

Discounts

• 10% Subscriber Discount – Subscribers receive a 10% discount when purchasing additional tickets for an Opera performance.
• 15% Cast Discount – Cast/Crew ticket purchasers receive 15% discount for purchased seats.
• Axxess Card BOGO (Buy One, Get One) – Ticket purchasers with Axxess Card can buy two tickets, both half off ticket price ONLY, $4.00 Fac Fee not discounted. Only redeemable once per card. Limited to La Boheme only: restricted to price zones A, B, & C (no P/D/E)
• Buy 6, Save 10% – Purchase any 6 eligible shows (shows at Granada, Lobero or Ensemble Theatre Company) and receive 10% off each ticket. AVAILABLE UP TO 7 DAYS BEFORE OPENING
• Group Discount – Groups of 10 or more receive 15% off AVAILABLE UP TO 7 DAYS BEFORE OPENING
• 18 and under – Anyone under the age of 18 are eligible for $15 seats anywhere except in Price Zone P -GRANADA BOHEME ONLY
• Student Rush – Patrons with current student ID receive 1 discounted ticket for $15 one hour before curtain. GRANADA BOHEME ONLY
• Santa Barbara Athletic Club- SBAC members receive tickets on opening night for $47 in Orchestra Price Zone D -GRANADA BOHEME ONLY

Donations

All donations made to OperaSB are final and nonrefundable.

SBCPA

Opera SB is partnering with the Santa Barbara Center for the Performing Arts on all ticketing for the 18/19 mainstage season. For more information about their respective ticketing policies, please visit the Granada Theatre & the Lobero Theatre.

Questions

Any questions regarding our terms & conditions may be directed to [email protected] or 805-898-3890. Our staff is happy to assist you.