All ticket sales are final. Opera SB will not issue any returns or refunds.
Patrons may donate unwanted tickets for resale.
Only Premium Ticket Package holders may exchange their tickets with no exchange fee.
Those exchanging tickets may only exchange tickets between performances, not productions (e.g. Friday La Boheme to Sunday La Boheme).
When exchanging tickets to a higher Price Zone (+, P, A, etc.) patrons must pay the difference in price.
When exchanging tickets to a lower Price Zone, patrons will not receive a partial refund.
When exchanging tickets to the same Price Zone but new ticket price is more expensive,
(Friday La Boheme Price A $200 Sunday La Boheme Price A $214) patrons will not need to pay a price difference.
All Opera Gift Certificates will be redeemed through the Granada Box Office. Gift certificates must be redeemed by the date listed on the certificate in order to remain valid.
All donations made to OperaSB are final and nonrefundable.
Opera SB is partnering with the Lobero Theatre on all ticketing for the 21/22 mainstage season. For more information about their respective ticketing policies, please visit the Granada Theatre & the Lobero Theatre.
Any questions regarding our terms & conditions may be directed to [email protected] or 805-898-3890. Our staff is happy to assist you.